Consultative first
Trust-based, relationship-led selling across complex sectors — understanding the client's operation before proposing anything.
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The Story
Thirty years on the frontline.
From a water utility's customer desk to Crown's restaurant floors, national retail and the VET sector's boardrooms — a career built face to face.
Professional Summary
Credibility you can't shortcut.
Stuart Newman is a dynamic, results-driven sales and account management leader with more than 30 years of frontline customer service and senior management experience across some of Australia's most competitive sectors, spanning utility services, world-class hospitality and entertainment, national retail operations, regional sales leadership, real estate, and vocational education and training.
As National Sales and Account Manager at Career Calling International and the CAQA Groups, he is the national face of one of Australia's most trusted VET compliance, resources and professional development organisations, building and managing relationships with registered training organisations, TAFEs, universities and government agencies nationwide.
His breadth of operational experience, from Crown's restaurant floors to high-volume stores at ALDI and Officeworks to Melbourne's real estate market, gives him a level of credibility and client empathy few sales professionals can match, and makes him a trusted adviser rather than a vendor.
Sell the way you would want to be sold to — honestly, patiently, and for the long term.
The Newman approach
The Approach
How Stuart works
Accountable to the number
Full financial accountability for budgets, wages and monthly and yearly KPIs — backed by data analysis and honest reporting.
Grow what you keep
Long-term partnerships expanded through upselling and cross-selling across existing accounts — retention before acquisition.
Coach the team
Managing, coaching and developing team members, with recruitment, career pathways and performance appraisals handled personally.
Show up for the sector
Representing CAQA at national sector events, industry summits and professional forums.
Empathy from experience
Every client conversation is informed by decades spent on the other side of the counter, the floor and the store.
In Practice
Relationships, across the map.
Thirty years of showing up — for retailers, distributors, educators and the people behind every account.
Industry Experience
Eight sectors, one standard
VET & Education
National sales and account management for the CAQA Groups.
Real Estate
Sales and leasing across Melbourne's property market.
Big Box Retail
Target Australia and Officeworks — operations and leadership.
Regional Sales
Victoria-wide sales strategy and major tenders at Innova Group.
Retail Management
Store management with ALDI Stores Australia.
Hospitality & Events
Commercial venues with Peter Rowland Catering.
Entertainment & Hospitality
Restaurant management at Crown Limited.
Utility Services
Customer service supervision at City West Water.
Next step
See the full career record
Every role from 1988 to today — faithfully documented.