Store Manager
ALDI Stores Australia
High-volume store leadership in Australia's most disciplined retail model.
Home · Experience
Career Journey
A career spanning three decades.
Senior sales, account management and operations leadership across utilities, hospitality, retail, real estate and vocational education.
Current & Senior Roles
Where Stuart has led
Mar 2020 to Present
National Sales and Account Manager
Career Calling International & CAQA Groups
Serves as the national sales lead, managing client relationships across Australia's VET, higher education and government sectors through strategic account planning and long-term vision.
Key responsibilities
- Drives business growth across CAQA's full suite of services, including compliance consulting, training resource development, professional development and audit-readiness programmes.
- Holds full financial accountability for budgeting, wages and the achievement of monthly and yearly KPIs, alongside data analysis, reporting and the maximisation of sales and profit.
- Builds long-term partnerships through consultative, relationship-led selling, with upselling and cross-selling across existing accounts.
- Manages, coaches and develops team members, and represents CAQA at national sector events, industry summits and professional forums.
Feb 2019 to Mar 2020
Real Estate Agent
Pennisi Real Estate
Managed sales operations and client relationships across property sales and leasing, driving listing acquisition and conversion through proactive community engagement.
Key responsibilities
- Interviewed clients to determine needs and budgets, prepared and proofread real estate documents.
- Organised open houses, and provided valuations and settlement advice.
Feb 2016 to Feb 2019
Senior Co-ordinator
Officeworks
Led a team in a high-volume retail environment to deliver exceptional customer service and drive a sales culture through training, coaching and mentoring.
Key responsibilities
- Held responsibility for store financials, including budgeting, wages and KPI achievement, and conducted performance appraisals with the store leadership team.
- Managed recruitment and training of new team members and maintained career-path opportunities and culture.
Jan 2014 to Jan 2016
Store Operations Manager
Target Australia
Managed retail operations across a major national department store, accountable for team leadership, OH&S, human resources, rostering and accurate payroll.
Key responsibilities
- Ensured optimum stock levels and managed controllable expenses and shrinkage, and undertook store audits to ensure compliance and safety.
- Integrated compliance into business practice, managed compliance incidents and conducted performance appraisals.
Jul 2010 to Dec 2013
Regional Sales Manager
Innova Group
Led regional sales strategy and execution across Victoria, achieving monthly sales and activity targets and driving consistent revenue growth.
Key responsibilities
- Built and maintained client relationships at all levels, liaised with developers, architects and interior designers on new building projects, and worked on major tenders.
- Maintained CRM proficiency and managed personal performance to achieve targets within a team environment.
Selected Earlier Experience
The foundations
The frontline decades that built the operational credibility.
Commercial Venues Manager
Peter Rowland Catering
Premium events and commercial venue management.
Restaurant Manager
Crown Limited
Five years running restaurant floors at Australia's flagship entertainment complex, with training delivery at Crown College.
Customer Service Supervisor
City West Water
A decade supervising frontline customer service for the Melbourne utility.
Keep exploring
The strengths behind the record
Accreditations, key strengths and the full capability statement.